Terms and conditions

TERMS & CONDITIONS
Sunfeast Dark Fantasy | Biggest Fan Biggest Fantasy Pushpa 2.0
Please read the terms and conditions (T&Cs) before participating in the contest. You agree that by participating in the contest, you will be bound by these T&Cs and you acknowledge that you satisfy all contest eligibility requirements as provided herein below.
For the purpose of these T&Cs, wherever the context so requires, “You” or “Your” shall mean any natural person who is participant in the contest and “We” or “Our” shall mean BigCity.
Persons participating in the Contest shall individually be referred to as "Participant" and collectively as "Participants".
1. Scope of Contest:
a. This is a limited period contest (hereinafter referred to as "Contest”) sponsored and launched by ITC Ltd (hereinafter referred to as “ITC” or “Company”) for selected packs specifying the applicability of the contest in the range of the following products: Sunfeast Dark Fantasy having MRP Rs. 10 of 18g, MRP Rs 10 of 20g, MRP Rs 40 of 75g and MRP Rs 40 of 69g. (“Product(s)”) The Product covered under the Contest shall have the label expressly calling out the Contest and will have a pack code entitling the consumer to participate in the Contest. The Contest shall not apply to any Product which does not have the label calling out the Contest.
b. The Contest is being organized and managed by Premier Sales Promotions Private Limited (hereinafter referred to as “BigCity”) on behalf of ITC.

2. Eligibility and Contest:
a. This Contest is open for all Indian citizens residing in India in the states of Karnataka, Kerala, Andhra Pradesh, Telangana (“Rest of India”) and Tamil Nadu who (i) are eligible to enter into a contract under the laws of India; and (ii) are of age eighteen (18) years and above on the date of participating in the Contest.; and (iii) hold a valid Pan Card, Aadhar Card, Passport or Voter ID Card.
b. The Contest is open to all persons mentioned above in Clause 2(a) with the exception of employees of ITC and BigCity, their immediate family members i.e., ITC employees’ spouses, domestic partners, parents, grandparents, siblings, children and grandchildren), and BigCity’s affiliates, advisors, advertising/Contest agencies are not eligible to enter or participate in the Contest.
c. This Contest is open to the states of Karnataka, Kerala, Andhra Pradesh, Tamil Nadu and Telangana.

3. Contest Period & Contest Timings:
a. The Contest is valid only in India for a limited period of 44 days starting from 01/11/2024 at 00:00:01 a.m. to 14 /12/2024 at 23:59:59 p.m. (hereinafter referred as "Contest Period"). ITC reserves right to cancel/reduce/amend/extend/modify the Campaign Period at its absolute discretion without giving any notice/intimation to the Participants and without any liability, without assigning any reason whatsoever. No claims/questions shall be entertained in this regard.

4. How to Participate:
For Rest of India:
a. Step 1: Any Participant who has the Product and desires to participate, must scan the QR code printed on the Product.
b. Step 2: After you scan the QR code you would be taken to a web link. The web link when clicked on, would direct you to the website www.biggestfanbiggestfantasy.com (hereinafter referred to as “Contest Website”) on your smart phone’s web browser.
c. Step 3: The Contest Website would then require such person to enter details such as: your name, mobile number, email ID and state followed by OTP verification. The person will also be required to accept these terms and conditions. By submitting such details and by accepting these terms and conditions, you are consenting to participate in the Contest and will be considered a Participant. If you refuse to accept the Terms and Conditions, you will not be eligible to participate in the Contest or get any Prizes.
d. Step 4: The Participant should take a picture with the Product. Follow the instructions on the website to upload your picture on Instagram/facebook with a creative caption showing us Why you are the Biggest Fan of Pushpa and tag @sunfeastdarkfantasy.
e. Step 6: The Participant with the most creative caption stands a chance to meet the celebrity Allu Arjun (hereinafter referred to as “Meet & Greet”) or win Pushpa 2.0 movie tickets.
f. Step 7: If you’re a winner you will be contacted by BigCity for verification process.

For Tamil Nadu:
a. Step 1: Any Participant who has the Product and desires to participate, must scan the QR code printed on the Product.
b. Step 2: After you scan the QR code you would be taken to a web link. The web link when clicked on, would direct you to the website www.biggestfanbiggestfantasy.com (hereinafter referred to as “Contest Website”) on your smart phone’s web browser.
c. Step 3: The Contest Website would then require such person to enter details such as: your name, mobile number, email ID and state followed by OTP verification. The person will also be required to accept these terms and conditions. By submitting such details and by accepting these terms and conditions, you are consenting to participate in the Contest and will be considered a Participant. If you refuse to accept the Terms and Conditions, you will not be eligible to participate in the Contest or get any Prizes.
d. Step 4: The Participant f need to answer the following question “Why are you the Biggest Fan of Pushpa?” in order to participate in the Contest.
e. Step 6: Upon accepting the terms and conditions, the participants will receive a customized frame of Pushpa 2.0 movie.
f. Step 7: The Participant must upload their picture using the aforementioned customized frame on Instagram with a creative caption showing why you are the Biggest Fan of Pushpa and tag @sunfeastdarkfantasy.
g. Step 8: The Participant with the most creative caption stands a chance to meet the celebrity Allu Arjun (hereinafter referred to as “Meet & Greet”) or win Pushpa 2.0 movie tickets.

g. Necessary Terms for a valid entry: As determined by ITC, in its sole discretion, all entries (and/or any picture uploaded for the Prize) must meet the following guidelines:
• All entries submitted must comply with these Terms & Conditions and any Terms of Use of the Contest website;
• Cannot be sexually explicit or suggestive, unnecessarily violent or derogatory of any ethnic, racial, gender, religious, professional or age group, profane or pornographic, or contain nudity;
• Cannot promote alcohol, illegal drugs, firearms/weapons (or the use of any of the foregoing), any activities that may appear unsafe or dangerous, or any particular political agenda or message;
• Cannot be obscene or offensive, endorse any form of hate or hate group;
• Cannot promote terrorist acts such as providing instructions on how to assemble bombs, grenades and other such weapons or provide instructional information about illegal activities;
• Cannot defame, misrepresent or contain disparaging or slanderous remarks about BigCity or ITC Limited, their customers or their products, or other people, products or companies;
• Cannot contain trademarks, logos or trade dress owned by others (except ITC Limited’s trademarks, logos or trade dress of the Product), or advertise or promote any brand or product of any kind (except the current Product as marketed by ITC), without permission, or contain any personal identification, such as license plate numbers, personal names, e-mail addresses or street addresses;
• Must be original and cannot contain copyrighted materials owned by others (including photographs, sculptures, paintings and other works of art, stills, or images published on or in television, movies, the Internet or other media, except such materials owned by ITC Limited) without permission and cannot be plagiarized from any source;
• Cannot communicate messages or images inconsistent with the positive images and/or goodwill to which ITC Limited or BigCity wishes to associate;
• Cannot depict, and cannot itself, be in violation of any law.

If an entry does not meet the necessary terms provided herein, it shall stand automatically disqualified. Further, ITC may take an action against any entry that is illegal, dangerous or fraudulent in nature.

5. Prizes:
a. For the purpose of this Contest:
i. “Winners” means Participants who have won any of the Pushpa 2.0 movie ticket or Meet & Greet. For avoidance of doubt, all Winners will be announced based on the creativity, uniqueness and originality of their entry.
ii. “Prize(s)” means the Pushpa 2.0 movie ticket, or Meet and Greet , as the case may be, won by Participant(s), details of which are elaborated in Section 5b (i), (ii), below.
iii. Participants means the consumers participating in the Contest, and shall individually be referred to as “Participant” and collectively as “Participants”.

b. Prizes:
i. Meet and Greet with Allu Arjun for 5 grand winners The meet and greet date will be finalized and communicated to the winners post the completion of the contest
ii. Pushpa 2.0 Movie Tickets for 2 winners will be announced post the completion of the contest.

Participants to take note of the following terms with respect to the Contest:
The Prize cannot be transferred, exchanged or redeemed for cash. In the event that the Winner does not accept/claim the Prize in the time and manner stipulated in the SMS that is sent confirming the reward then the Prize will be forfeited by the Winner and for avoidance of doubt, cash will not be awarded in lieu of the Prize. Prizes must be taken as offered and cannot be varied. Any unclaimed Prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash. This will include all cases covered in Clause 12 below.

6. Winner Selection:
a. Winners for Prizes will be selected based creativity, uniqueness of the caption/answer of skill- based Contest Question entered by the participant during participation in the contest from a pool of eligible and valid entries in the manner, described in Section 4 by BigCity. Creativity and uniqueness will be decided at the discretion of ITC or BigCity.
b. Prizes will be given subject to the Winner satisfying the verification process of BigCity.
c. The Winner shall be responsible to comply with the registration process, related formalities, and production of any /all such documents/information as may be required by the Company and the BigCity or authorities in connection with the Prize. The PAN card, Aadhar card, Passport, or Voters ID will be the documents based on which the verification will be done if necessary.
d. A Participant who has won a Pushpa 2.0 movie ticket prize will not be eligible to win any other Prize during the Contest Period. Similarly, a Participant who has won a Meet and Greet prize will not be eligible to win any other Prize during the Contest period.
e. ITC or It’s partner Agency will send reward code and weblink for Pushpa 2.0 movie winners. Winners need to complete the registration on the given weblink and follow the steps given in the aforesaid weblink to redeem and avail the Pushpa 2.0 movie tickets.
f. The Winners would be declared on www.biggestfanbiggestfantasy.com on the Contest Website at the end of the Contest.

7. Contacting Winners:
a. For Pushpa 2.0 Movie Ticket: BigCity will send reward code along with weblink to redeem Pushpa 2.0 movie tickets to the Winners.
b. For Meet & Greet: BigCity will call the Winners on their mobile numbers they had provided while participating in the Contest for verification process. The call will be made 3 times in duration of 2 days. In case Winner fails to attend the call to confirm their verification, their entry will be forfeited.
c. Winners will be required to respond to confirm eligibility and to provide verification documents within 2 days of initial contact by Bigcity to be eligible for the Winner selection process. Winners will be required to share the verification documents as provided below:
Copy of the following being a valid Government issued ID proof and Address proof and PAN Card for identification, verification and TDS purposes only.
d. No Prize will be awarded if the information presented by the Participant(s) at the time of entering the Contest is not factually correct.
e. In the event of death of a confirmed Winner, no nominees or heirs or any other person shall be eligible to the Prize and no claim from the nominee or his/her legal heirs of the confirmed Winner or any other person shall be entertained for receiving the Prize.
8. Terms and Conditions: Prize
a. The operational part of the scheme like handling and distribution of Prizes, shall be managed by BigCity.
b. Prize once delivered cannot be replaced under any circumstances.
9. Publicity:
a. By participating in the Contest, all Participants agree that ITC shall be at liberty to use the Participant’s name and/or photo and/or video and/or entry and that may appear in any advertisements/promotions/media coverage or publicity in any form which exists today or will be known anytime in the future, without any consideration to the Participant and/or the Winners. No fees or other sums are to be paid to the Participants or Winners on account taking part in the aforementioned advertisements / promotions and they shall not raise any objection, protest or demur to such coverage or in this regard.

10. Intellectual Property:
a. All right, title and interest, including but not limited to the intellectual property rights, in the Contest and the promotional material(s), all data collected as a result of this Contest and in any and all responses received shall vest solely and exclusively with ITC at all times. ITC or any person or entity permitted by ITC in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future promotional, marketing, publicity and any other purpose, without any permission and or payment to the Participant.
b. All material submitted in connection with the Contest (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to ITC upon submission and become the property of ITC exclusively. ITC may use the material in any medium in any manner it sees fit. Copyright in any such material remains the sole property of ITC.
11. Privacy Policy
a. When You participate in the Contest, we collect, receive, possess, use, store, handle, transfer, process and deal with your personal information which is provided by You. This information may vary but will typically include your information like first and last name, mailing address, complete date of birth, e-mail address, contact number, identity verification documents and details therein, etc. While doing so We collect, receive, possess, use, store, handle, process and deal with personal information from You that We consider necessary for the purposes of the Contest. The personal information is being collected by ITC/Big City and shall be retained by ITC/Big City

b. We may share Your personal information with our other corporate entities, affiliates, employees, agents, registered sellers, service providers that have been engaged for the purposes of the Contest. These entities, affiliates, employees, agents, service providers, may market to You as a result of such sharing unless You explicitly opt-out.
c. We may disclose personal information in our discretion, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process as per applicable law. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms of use or privacy policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public as may be permitted by applicable law including the Information Technology Act, 2000.
d. We and our affiliates may share / sell some or all of Your personal information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to Your personal information.
e. Whenever We transfer personal information to countries within or outside India in the course of sharing information as set out above, We will ensure that the information is transferred in accordance with this privacy policy and as permitted by the applicable laws including but not limited to Information Technology Act, 2000 and the rules framed thereunder.
f. The security of personally identifiable information or sensitive personal data or information is important to Us. We maintain administrative, technical and physical safeguards to protect against unauthorized use, disclosure, alteration or destruction of the personally identifiable information or sensitive personal data or information.
g. By participating in the Contest and/ or by providing Your information, You consent to the collection, receiving, possession, use, storage, dealing, processing and handling of the information You disclose to Us, including but not limited to Your consent for sharing Your information.
h. Your personal information may be retained and may continue to be used until: (i) the relevant purposes for the use of Your information described in this clause are no longer applicable; and (ii) we are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain Your personal information and the retention of Your personal information is not required for the establishment, exercise or defense of any legal claim.
i. The personal information collected in this contest will be used to declare the Winners on the website and to communicate promotional offers or information about products by ITC.
j. Please also refer to clause 13(b) and the Annexure A hereto (ITC Privacy Policy).
k. By participating in the Contest, the Participant agrees to allow ITC or the partner agencies to contact the Participant for the purpose of this Contest. Further the Participant agrees that the data received during the Contest by ITC may be used or shared with any agency for any further analysis/ promotion or marketing communications unless the Participant explicitly opt out.
l. By sharing the information for Assured Prize, i.e., Participant’s photograph the Participants consent to the collection, storing, processing and use of such information by the BigCity or ITC or its affiliates, associates, agents, contractors and other third parties for the purpose of fulfilling the deliverables under the Contest. Such information shall be retained for the duration of the Contest and for a limited duration thereafter for the purpose of executing and facilitating the Contest.
m. Personal information given by the Participants shall be used to deliver Prizes. The personal information is being collected by BigCity and shall be retained by it as per applicable law, including RBI guidelines.
n. The Participants have an option of not providing the personal information as required under this Contest, provided that, in such cases, the prizes may not be provided to the extent permitted under applicable law. The Participants also have an option to withdraw their consent in relation to usage of personal information during the Contest Period. In such cases, the entry of the Participant shall not be considered and Participant shall not be eligible for the Prizes. The Participants may reach out to feedback@bigcity.in for such withdrawals.
o. By participating in this Contest, the Participants acknowledge and consent to transfer and/or disclosure of their personal information by ITC to any third party authorized by ITC for providing services in relation to this Contest.
p. The sensitive personal data (including financial data) will be protected as per Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and the related Reasonable Security Practices and Procedures would be complied with.

12. Agreement to Terms and Conditions
a. The Contest is subject to all applicable central, state and local laws and regulations in India.
b. The decision of ITC on matters related to Contest will be final and binding in all matters related to the Contest. No claims/questions shall be entertained in this regard.
c. ITC reserves the right to exclude any person from the Contest on grounds of (i) misconduct or criminal record; (ii) tampering with the entry process or the operation of the Contest; (iii) acting in violation of these terms and conditions; (iv) acting in a disruptive manner or with intent to annoy, abuse, threaten or harass any other person; or (v) for any other reasons, as it may deem fit and proper. No communication in the regard will be entertained.
d. ITC shall not be responsible for any outage in the network services during the Contest Period.
e. ITC shall not be held liable if the Participants do not have mobile phones that support the Contest Website.
f. ITC and the BigCity shall not be responsible for (including but not limited to):
i. For any SPAM generated messages
ii. For the operator code (the code from which the SMS is received) not being displayed on the user's mobile phones
iii. For any SMS message delivery failures
iv. Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any technical reason
v. If the Participant has registered himself to the DND of the telecom provider/ the Participant has registered with National Do Not Call Registry/ Participant has specifically requested for not receiving messages for the specific campaign/contests. The Participant putting a missed call under the terms of this Contest is express consent on the part of Participant to exempt ITC and BigCity from DND restriction imposed by the relevant Participant.
vi. Other conditions beyond its reasonable control
g. By participating in the Contest, the Participant grants an exemption to ITC or BigCity from applicability of NDNC (National Do Not Call) Registry regulation for the limited purposes of communication on the Contest. Consumers who have won any Prizes under the Contest will be contacted by the BigCity for collection of further details to ensure delivery of the Prize and such Prize shall only be dispatched if the necessary information as requested for by BigCity have been provided. The Participant shall be solely responsible for any errors in such information provided.

13. General Conditions
a. Each Participant represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws. By taking part and/or entering into the Contest, the Participant warrants that all information provided by Participant regarding Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.
b. By participating in the Contest, Participant warrants and represents that it:
i. is the Participant’s original work,
ii. has not been previously published,
iii. has not won previous awards, (d) does not infringe upon the copyright, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity;
iv. The Participant will indemnify and hold harmless, ITC and BigCity from any claims to the contrary. Any Participant whose work includes likenesses of third parties or contains elements not owned by the Participant (such as, but not limited to, depictions of persons, buildings, trademarks or logos) must be able to provide legal releases for such use including BigCity’s use of such Entry, in a form satisfactory to administrator, upon request, prior to awarding of prize.
c. ITC and/or BigCity will not be responsible for any NDND (National Do Not disturb) Registry regulation. Participants may be contacted by BigCity for collection of further details to ensure delivery of the Prize and such Prize shall only be provided if the necessary information as requested for by BigCity has been provided. The participant shall be solely responsible for any errors in such information provided. You agree that for the purpose of processing any Prize, the BigCity may need to collect personal and/or sensitive personal information (“Personal Information”) from the Participant to ensure delivery of the relevant Prize. Such Personal Information shall be used and processed in accordance with provisions set out in Section 11 above. Participants eligible for a Prize give their consent to the collection, use and processing of such Personal Information upon sending the Missed Call/Website to the nominated number/website on the Product .
d. ITC or BigCity shall not be liable to perform any of its/their respective obligations under the Contest or in respect of the Prize where it is unable to do so as a result of circumstances beyond its/their control in the nature of fire, explosions, natural calamities, state emergency, riots, or any other force majeure condition, etc., and shall not be liable to compensate the Participant in these circumstances. ITC or BigCity shall not be accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Contest due to any government restrictions or any force majeure events including acts of Gods or any other circumstances beyond the control of ITC or BigCity.
e. The decision of ITC or BigCity, as regards the selection of Winners and distribution of the Prizes shall be final, subject only to ITC 's approval. No correspondence or any other claims whatsoever, in this regard will be entertained.
f. No queries, claims, dispute, complaints or grievances shall be entertained by ITC and BigCity after 05 business days from the date of the closure of the Contest.
g. The Prize cannot be exchanged and is not transferable and cannot be converted into cash.
h. Nothing contained herein amounts to a commitment or representation by ITC to conduct further contest of the same or similar nature as that of the Contest.
i. None of the provisions of these terms and conditions shall be deemed to constitute a partnership or agency between any Participant and ITC and the Participant shall not have the authority to bind ITC in any manner whatsoever.
j. ITC or any of its respective officers/employees/directors shall not be responsible for Participant not winning any Prizes due to delayed, lost, mutilated, corrupted or illegible documents etc. of the Participants.
k. Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of ITC or BigCity.
l. ITC or BigCity accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, loss of SMS, loss of internet connectivity, unique codes, documents, demand drafts, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. ITC or BigCity shall not be liable for any consequences of user error including (without limitation) costs incurred.
m. If a Participant is dissatisfied with the Contest or the Contest rules and/or any content or any requirements of the Contest form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Contest.
n. This Prize cannot be treated as a cash equivalent under any circumstances or interpretation and the vendor shall under no circumstance exchange any Prize, gift or voucher for cash.
o. Validity of Prize cannot be extended, or new Prize cannot be provided against the expired/unused vouchers.
p. BigCity shall provide the Prize on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort, and ITC. and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any Prize or for any kind of consequential damages/ loss, in any manner whatsoever.
q. Only Indian Nationals holding valid PAN CARD, AADHAR CARD, PASSPORT or VOTER ID CARD for verification purpose shall be entitled to participate under this Contest.
r. Gift Tax including TDS will be borne by Participant in accordance to the applicable Income Tax regulations. If the TDS amount is not borne by the Winner, then the Winner will lose his entitlement to receive the Prize.
s. Any queries pertaining to the campaign, delivery of Prizes will not be entertained done during public holidays and bank holidays.
t. Only one registration in the Contest will be entertained per person (i.e., per person, per mobile number, per e-mail ID and per entry will be allowed only). Multiple registrations/ entries to the Contest i.e., multiple participations by the same person cannot be allowed.
u. BigCity is acting as an executing agency for this promotional offer and holds no legal and financial liability on unclaimed offers, incentives, vouchers, etc., beyond the applicable period of the promotional offer.
v. Under this promotion, the Prizes are being offered directly by BigCity. ITC is not responsible either directly or indirectly with respect to any matter pertaining to the prize offered in this contest.
w. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of BigCity, including but not limited to technical difficulties, unauthorized intervention or fraud, BigCity reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any customer; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
x. BigCity is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to entrant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion.
y. Any attempt to deliberately damage BigCity’s promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, BigCity reserves the right to seek damages to the fullest extent permitted by law. If BigCity suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by an entrant, the entrant agrees to indemnify BigCity for those losses, damages, and costs.
z. ITC does not endorse the quality of any of the products or services being offered by the BigCity.
aa. All offers supplied by PREMIER SALES PROMOTIONS PVT LTD, Mitra Towers, Kasturba Road, Bangalore 560001, India. E-mail: feedback@bigcity.in and all queries should be sent to the said address.
14. Release and Limitations of Liability:
a. ITC and BigCity shall under no circumstances be liable, whether jointly or severally, for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained, as a result of acceptance of any Prize or participation in the Contest.
b. ITC and/or BigCity accept no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself, agency BigCity or third parties in relation to the Prizes.
c. The Participant shall be solely responsible for any consequences which may arise due to his/her participation in the Contest by conducting an illegal act. Participant also undertakes to indemnify ITC and/or BigCity and/or their respective officers, directors, employees and agents (together “Indemnified Persons”) on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by BigCity the Indemnified Persons on account of such act on the part of the Participant.
d. In consideration of ITC allowing the Participant/s to take part in the Contest, to the maximum extent permitted by law, the Participant/s waive and release each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against ITC, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the Contest or related to the Contest or the Prize of the Contest.
e. This Contest is in no way sponsored, endorsed or administered by, or associated with Instagram. Participants are voluntarily providing their information to BigCity. Each Participant is deemed to have released Instagram from any claims and liabilities that may specifically arise in relation to their participation in this Contest by accepting these terms and conditions.

15. Dispute
All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the Participants and/or ITC and/or BigCity, shall be governed and construed in accordance with the laws of the Republic of India. The courts of competent jurisdiction at Bengaluru shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Contest. Participation in the Contest is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including (without limitation) this clause.
16. Sponsor
ITC Ltd is a sponsor for the Contest and its Prizes and its liability as sponsor shall be limited to funding of the Prizes set out in these T&Cs (subject to all terms and conditions mentioned herein). The Contest shall be operated and conducted by BigCity and shall administer all the necessary formalities and procedures to give effect to this Contest and shall be solely liable for selection of Winner and distribution of Prizes and overall operation of the Contest.
17. Terms and Conditions - For Movie Ticket for 2

i. This offer entitles the user to 2 complimentary movie tickets at participating cinemas from Monday to Sunday. Offer valid in select cities only.
ii. Bookings will be confirmed only from Monday to Friday. All booking requests submitted on Saturday and Sunday, or any public holiday will be attended to on the subsequent Monday or working day.
iii. A minimum of 2 days and a maximum of 7 days advance notice is mandatory to make a booking.
iv. Walk-in customers without prior reservation will not be entertained at the venue.
v. Our concierge representative will call you 24 hours prior to your preferred date of booking and confirm your tickets. An SMS & E-mail confirming the booking will be sent to your registered mobile number.
vi. The movie ticket booking must be for a currently running movie or released movie. No request for advance bookings for forthcoming movie releases will be entertained.
vii. To avail the Offer, customer to show the SMS confirmation (M-Ticket) or a printout of the E-Ticket at the box office/venue.
viii. Once booked, the ticket cannot be cancelled or rescheduled. If you do not show at the venue, your voucher will be deemed as redeemed and cannot be re-used.
ix. In case of non-availability, we will provide you with an alternative slot or venue.
x. The offer is open to residents of India only.
xi. The offer is valid for best available Gold / Premium class seats and not valid for special screenings, paid previews.
xii. This offer is applicable only on 2D movies and excludes 3D movies, Imax and other special screenings.
xiii. Any extra person accompanying the movie voucher holder must pay the full ticket price at actuals.
xiv. Redemption of tickets is subject to availability of seats.
xv. Film classification rules apply, and identification may be required. The cinema manager’s decision is final and standard cinema rules apply. The holder of this offer is not entitled to any preferential right over other cinema patrons.
xvi. If the Promoter has already emailed or sent by SMS, an entrant’s Movie ticket voucher code to the email address submitted on entry, the Promoter will not re-send the Movie ticket e-voucher code to any new or corrected email address or phone number nominated by the entrant